Promptd / A better way to manage AI prompts

Last Updated: March 3, 2025

Introduction

Bit Complete, Inc. ("we", "our", or "us") operates the Promptd platform (the "Service"), a tool for managing AI prompts outside the code in a distributed way, shared by teams and users. This Privacy Policy explains how we collect, use, and share information about you when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you:

Create an account (such as your name, email address, and authentication information)
Set up your profile
Create or modify prompts
Communicate with other users
Contact our support team
Respond to surveys or communications

Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

Log information (such as IP address, browser type, pages visited, and time spent)
Device information (such as hardware model, operating system, and unique device identifiers)
Usage data (such as features used, prompts created, and interactions with the platform)
Performance data (such as crash reports and system activity)

Information from Third Parties

We may receive information about you from third parties, such as other users, partners, or public databases. For example, if you choose to authenticate using a third-party service (like Google or GitHub), we receive information from that service to enable your account creation and authentication.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Create and manage your account
Process transactions and send related information
Send technical notices, updates, security alerts, and support messages
Respond to your comments, questions, and requests
Develop new products and services
Monitor and analyze trends, usage, and activities in connection with the Service
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Personalize and improve the Service
Facilitate contests, sweepstakes, and promotions

How We Share Your Information

We may share information about you as follows:

With other users according to your project and prompt sharing settings
With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
Between and among Bit Complete, Inc. and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
With your consent or at your direction

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

Your Choices

Account Information

You may update, correct, or delete information about you at any time by logging into your account settings. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

Promotional Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Children's Privacy

Our Service is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information.

International Data Transfers

We are based in Canada and process data on servers located in the United States and other countries. If you are accessing our Service from outside Canada, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our servers and service providers are located. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different have different data protection rules than those of your country.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Service to stay informed about our information practices and the choices available to you.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Bit Complete, Inc.
Email: supportbitcomplete.io